Privacy Policy for Woo Migrator
1. What Information We Collect
To provide our migration services, we collect the following types of information:
A. Information from Shopify:
When you install the App, we automatically receive certain information from your Shopify store via the Shopify API. This includes:
- Store Information: Your shop's domain (
.myshopify.comURL), store name, and contact email. - API Access Token: An authorization token (OAuth) allowing our App to interact with your Shopify store's API to perform migration and cleanup tasks.
- Access to Store Data: The App requests permission to access (read and write) the following data scopes in your Shopify store; we only access this data to perform the App's functions at your direction:
- Products & Collections
- Orders & Draft Orders
- Customers
- Content (Pages & Blogs)
- Discounts
- Inventory & Locations
- Files
- URL Redirects
- Store Publications
B. Information from You (WooCommerce):
To connect your WooCommerce store, you must provide:
- WooCommerce Store URL
- WooCommerce REST API Consumer Key
- WooCommerce REST API Consumer Secret
C. Information from your WooCommerce Store:
The App reads the following data from your WooCommerce store for migrating it to Shopify:
- Products, Variations, and Categories
- Orders and Order Details
- Customers (registered and guest data)
- Coupons
- WordPress Pages and Blog Posts
- Product Reviews (for CSV export)
D. Information We Store:
We store the following in our secure database (schema.prisma):
- Shopify Store Info: Your shop domain and API access token (
Sessionmodel). - WooCommerce Credentials: Encrypted WooCommerce Store URL, Consumer Key, and Consumer Secret (
StoreConnectionmodel). - App Plan: Subscription plan (
StoreConnectionmodel). - Job History: Import/cleanup job records including options, status, progress, and errors (
Job,CleanupJobmodels). - Temporary Migration Data: Temporarily stored generated data for features like review exports until job pruning occurs.
2. How We Use Your Information
We use the information we collect strictly to provide the App's services:
- To Connect Your Stores: Authenticate with Shopify and WooCommerce APIs.
- To Perform Data Migration: Read WooCommerce data and write it to Shopify as directed.
- To Perform Store Cleanup: Delete data in Shopify only when you initiate a Cleanup Job.
- To Provide Job History: Show past and running import/cleanup jobs.
- To Provide Support: Communicate about your account and app updates.
We do not sell, rent, or share your store data or your customers' data with any third parties.
3. Data Storage, Retention, and Deletion
A. Storage:
Your stored data (WooCommerce credentials, job history) is hosted on secure servers (e.g., PostgreSQL on Render). We take reasonable measures to protect it from unauthorized access or disclosure.
B. Retention:
We store WooCommerce credentials and job history while the App is installed. We prune old job records to keep the database efficient.
C. Deletion (Data Rights):
You can access and delete your data.
- WooCommerce Credentials: Delete saved credentials from the App's Connection page at any time.
- Uninstallation: When you uninstall the App we receive an
app/uninstalledwebhook and will delete all data associated with your store (Sessions, StoreConnection, Job history).
4. Third-Party Services (Tawk.to)
We use a third-party chat service, Tawk.to. The widget may collect information such as IP address, browser type, and pages visited; data collection is governed by Tawk.to's privacy policy.
5. Changes to This Privacy Policy
We may update this policy from time to time. Significant changes will be posted within the App or communicated by email.
6. Contact Us
If you have questions, contact us at:
- Webwidely
- contact@webwidely.com
- webwidely.com